SHIPPING & REFUNDS

SHIPPING POLICY

Standard Products

i) We deliver within Switzerland and Liechtenstein. 

ii) Our delivery partners are DHL Express and Swiss Post Priority.

iii) Free shipping in Switzerland and Liechtenstein for orders CHF75 and above. 

iv) For orders below CHF75, shipping cost is CHF10. 

v) As all our products are prepared fresh to the order, allow 2 to 4 working days from the day you order for your package to reach you. This includes the preparation time for your food.  Once prepared, the food is sent immediately so you receive them at their freshest.  See 'Delivery Schedule' for approximate package arrival days .

REFUND POLICY

i) Refund is possible if the products arrive damaged. Please take pictures and write to us within 24-hours so we can process your refund.