Return and Refund

    Thank you for shopping at Lin Switzerland.


    If, for any reason, You are not completely satisfied with a purchase we invite you to review our policy on return and refund. For any questions, please email


    The following terms are applicable for any products that you purchased with us.


    Interpretation and Definitions


    The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.


    For the purposes of this Return and Refund Policy:

    Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Lin Switzerland

    Goods refer to the items offered for sale on the Service.

    Orders mean a request by you to purchase goods from us.

    Service refers to the Website.

    Website refers to Lin Switzerland accessible from

    You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.



    Conditions for Returns

    In order for the Goods to be eligible for a return, please make sure that:

    • You have reported this matter within 24 hours of receiving your parcel. To report, please email
    • The Goods are in the original packaging


    The following Goods cannot be returned:

    • The supply of Goods made to Your specifications or clearly personalized.
    • The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
    • The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
    • The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.


    We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.


    Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded


    Once the Goods have been received, we will process the refund to you.


    Returning Goods

    You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:


    Lin Switzerland
    Panoramastrasse 18
    6074 Giswil, Switzerland

    We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.


    Contact Us

    If you have any questions about our Return and Refund Policy, please contact us:

    • By email: